Pricing in EV․app
Energy fee, service fee and card hold — explained clearly.
Energy fee, service fee and card hold — explained clearly.
The energy fee is the cost of the charge itself. The service fee is added at the end of the session.
Energy is measured and billed in kilowatt-hours (kWh).
The price is shown on the map for every charging point, before you start.
The service fee is added to the energy fee at the end of the session.
The exact amount is shown in the app before you start.
It’s a security step before the session starts. You can see the hold amount before you begin charging.
The hold amount is shown on the recommendation cards in map view before you start charging.
At the end of the session, only the actual cost of the charge is deducted.
If the hold was higher than what you actually charged, the difference is never charged to you.
We notify your bank to release the hold within 15 minutes of the session ending.
We keep current, upcoming and expired promotions in one place. Each one shows the expiry date and how it applies.
Current promotions ↗We’re working on them.
Details will appear here when they’re ready.
EV․app Fleet Solution works with custom pricing, and you receive one consolidated invoice for all fleet charging sessions.
For fleets and businesses ↗The information on this page is for guidance only. The exact charging cost and service fee are shown in EV․app before you start a session. Full terms are set out in the Terms and Conditions.
Got a question? You’ll probably find the answer here.
The charging cost consists of the energy fee and the service fee. The energy fee varies by charging point. Before starting, you can see the expected cost and charging time on the map.
EV․app’s fee, added to the energy fee at the end of the session. The exact amount is shown in the app before you start.
A card hold is not a charge — it’s a security step. We show you the amount before you start, and at the end only the actual cost of the session is deducted.
We notify your bank to release the hold within 15 minutes. If the hold was higher than the actual session cost, the difference is never charged to you.
By bank card, or with Apple Pay and Google Pay without adding a card. Card payments are processed by Stripe — EV․app does not store card data.
